Privacy Policy
Last updated: January 15, 2026
At Caplendrixo S.A. de C.V. (hereinafter "Caplendrixo"), located at Av. Paseo de la Reforma 505, Floor 32, Col. Cuauhtemoc, C.P. 06500, Mexico City, CDMX, we are responsible for the processing of the personal data you provide to us, in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
1. Personal data we collect
For the provision of our financial guidance services, we collect the following personal data: full name, email address, telephone number (when voluntarily provided), and any additional information the user chooses to share through the contact form. We do not collect sensitive personal data such as detailed financial information, biometric data, or health information.
2. Purposes of processing
The personal data we collect will be used for the following primary purposes: (a) responding to and following up on your information requests and inquiries about our services, (b) providing personalized financial guidance, (c) informing you about available government support programs, and (d) managing the service relationship. Secondarily, we may use your data to: (e) send informational communications about financial education topics, and (f) compile internal service statistics. You may express your refusal to the processing of your data for secondary purposes by contacting privacidad@caplendrixo.com.
3. Data transfers
Caplendrixo does not sell, trade, or transfer your personal data to third parties without your prior consent, except in cases expressly provided by the LFPDPPP, such as requirements from competent authorities that are duly substantiated and motivated, or when the transfer is necessary for compliance with a legal obligation.
4. ARCO Rights
You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO Rights). To exercise these rights, send your request to privacidad@caplendrixo.com indicating: your full name, a clear description of the data on which you wish to exercise your right, and any document that facilitates locating your data. We will respond to your request within a maximum period of 20 business days from receipt.
5. Use of cookies and tracking technologies
Our website uses cookies and similar technologies to enhance your browsing experience. For more information about the types of cookies we use and how to manage them, please refer to our Cookie Policy.
6. Changes to this privacy policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or applicable legislation. Changes will be published on this same page with the corresponding last updated date. We recommend periodically reviewing this notice.
7. Contact
For any questions or clarifications about this Privacy Policy, you may contact us at privacidad@caplendrixo.com or at the address indicated at the beginning of this document.